How Can We Help You?

Our team of physician reviewers is here to support your residency journey. Get answers, guidance, and expert assistance within hours.

Choose Your Preferred Contact Method

We're available through multiple channels to serve you better

Recommended

Email Support

Fastest response time

support@myerasediting.com

Response time: < 2 hours

Live Chat

Instant assistance

Available 9 AM - 11 PM EST

Response time: < 2 minutes

Phone Support

Speak with our team

1-800-ERAS-HELP

Response time: Business hours

Send Us a Message

We typically respond within 2 hours during business hours

What Can We Help You With?

Here are the most common topics our clients ask about

Application Review Questions

  • How the review process works
  • Turnaround times and deadlines
  • Revision policies
  • Specialty-specific guidance

Pricing & Payment

  • Package comparisons
  • Payment plans available
  • Group discounts
  • Refund policy

Technical Support

  • Account access issues
  • Document upload problems
  • Platform navigation
  • Order status updates

Our Response Time Guarantee

We understand that ERAS deadlines don't wait. That's why we guarantee:

< 2 hours
Email response during business hours
< 30 min
Urgent deadline inquiries
24/7
Support during application season

Visit Our Office

Main Office

123 Medical Plaza, Suite 500
Boston, MA 02115
United States

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Emergency support only

Phone Numbers

Main: 1-800-ERAS-HELP (1-800-372-7435)
International: +1-617-555-0123
WhatsApp: +1-617-555-0124

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Need Immediate Help?

Don't let questions delay your application. Get answers now.